Knowledge Base

The Knowledge Base has more than 99 support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information. Begin by browsing folders on the left side of this site.
  1. Capitol Live (Adobe Connect)
  2. Adobe Connect 9
  1. Learn @ Capitol (Blackboard)
  2. Why can I not see my courses from previous semesters in Blackboard?
  1. Capitol College Email
  2. What is my Capitol College email address?
  3. How do I setup an email client to retrieve my Capitol College email?
  4. How do I forward my Capitol College email to another email account?
  5. What do I do if I forget my Capitol College Web mail password?
  6. How do I change my Capitol College email password (webmail)?
  1. Distance Learning Staff
  2. How do I forward calls from a basic Meridian M8009 analog phone?
  1. MyCapitol Portal
  2. How do I obtain my intitial MyCapitol Portal login information?
  3. When I try to do a search in the MyCapitol Portal I receive an error message, "object not linked to an instance of an object." How should I proceed?
  4. How to change my personal information such as a password in the MyCapitol Portal.
  5. How can I find my 1098 tax information?
  6. The semester recently started and even though I'm registered in Learn/Capitol Live my schedule does not show in the MyCapitol Portal homepage.
  7. More...
  1. Other Online Services
  2. Where do I get VMware for my class?
  3. How do I create an account/register for the Capitol College Online Bookstore?
  4. How do I log into the Virtual Library?
  5. Who has access to the Capitol College Online Labs services (Olabs)?
  6. I am not a student at Capitol College but I'd like to attend a webinar or Virtual Open House event, what do I need to do?
  7. More...
  1. Prospective Students
  2. I am new to the Capitol College Online program, when should I receive my login information for Blackboard and Adobe Connect? When is Connect training for new students scheduled?
  3. What can I expect from the Online Program at Capitol College?
  4. I would like to view a sample online class.
  5. Where do I sign up for the Graduate Virtual Open House?
  6. What are the minimum system requirements for a computer to attend Capitol online courses?
  7. More...
  1. Student Services
  2. General Information What are the requirements for choosing a Proctor?
  3. General Information What are the symbols of the college?
  4. General Information What is the college song?
  5. General Information How are campus or class closings and delays communicated?
  6. General Information What organizations accredit Capitol College?
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